No products in the cart.
ORDERING & SHIPPING
How long will delivery take?
Turnaround depends on the box style, finish, and quantity you choose. Standard production begins once you approve your free digital proof, and rush production is available if you’re working to a tight deadline. We’ll confirm an estimated ship date when you request your quote.
What exactly happens after ordering?
Once you submit your order details, our team prepares a free digital design mockup for your review. After you approve the proof, we move your order into production, and you’ll receive a confirmation as soon as it ships.
Do I receive an invoice for my order?
Yes. An itemized invoice is emailed to you once your order is confirmed, and a copy is always available on request from our support team.
Delivery charges for orders from the online shop?
We offer free shipping on every custom packaging order, so the price you’re quoted is the price you pay — no hidden delivery fees at checkout.
Is there a minimum order quantity?
We keep minimums low so businesses of any size can order custom packaging, and pricing improves as your quantity increases. Let us know how many boxes you need and we’ll build a quote around it.
SHOPPING INFORMATION
When is payment taken from my bank account?
Payment is processed at the time you place your order, once your design and quantity have been confirmed. You’ll receive an email confirmation as soon as the charge goes through.
What is a wishlist?
Your wishlist lets you save packaging styles you’re interested in while you browse, so you can come back later to compare options or request a quote without starting your search over.
What should I do if I receive a damaged or wrong product?
Contact our support team as soon as possible with your order number and a photo of the issue. We’ll work with you to arrange a reprint, replacement, or refund depending on the situation.
Can I change or cancel my order?
You can request changes or a cancellation any time before your order enters production. Because every box is custom-printed, we’re unable to make changes once production has begun, so we recommend reviewing your proof carefully before approving it.
What is "package tracking" in my orders?
Once your order ships, we’ll email you a tracking number so you can follow its progress right up to delivery.